Bluewave has extensive experience in Salesforce solutions in the Utility Sector across the UK and Ireland. With heavy emphasis on energy, we provide ongoing projects and managed service solutions covering various aspects of the business, both B2B and B2C based. This includes:
- B2C service desk solutions with direct integration with transactional solutions
- Contract signing solutions leveraging automated document creation and digital signing
- Enterprise Sales bid management solutions
- Business Assurance customer portals and survey solutions
- Provider switching solutions with direct API integration to switching utilities
- Full solution audits/reviews of existing Salesforce/Marketing Cloud architecture
